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How do I reset my password?

To reset your password, please visit the Forgot Password Page and enter your email address.

Updated over 11 months ago

πŸ’‘ Summary:

This article explains how to reset your password if you're unable to log in to your BuildCognition account.

πŸ”‘ Permission Required:

No special permissions are required - available to all users with existing accounts

To reset your password, please visit https://app.buildcognition.com/forgot-password and enter your email address. You will receive an email with the instructions.

How to Reset Your Password

If you cannot log in to your account, follow these steps to reset your password:

  1. On the sign-in page, click the "Forgot Password" link

  2. Enter your email address in the field provided

  3. Click "Send Link"

  4. Check your email inbox

    • If you don't see the email in your primary inbox, check your spam folder
      ​

  5. Open the password reset email

    • The email contains a special verification code

    • The email also includes a button to reset your password

  6. Copy the verification code from the email

  7. Enter the verification code on the password reset page

  8. Create and enter your new password

  9. Click "Save"

Once complete, you can log in with your new password.


πŸ’‘Tip

Need more help? Contact us via the chat in the bottom right corner
or email us at support@buildcognition.com


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